Privacy Policy

Applies to:

  • Exerclinic Performance Training LLC

  • Exerclinic Physical Therapy & Performance PLLC

    Together referred to as “Exerclinic,” “we,” “our,” or “us.”

  1. Overview
    Exerclinic is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our websites, services, and applications, including www.exerclinic.com, the Exerclinic Training App, and related tools for scheduling, communication, and billing.
    By using our site or services, you agree to the terms of this Privacy Policy.

  2. Information We Collect
    We may collect the following types of information depending on the services you use:

  • Personal information such as name, email, phone number, mailing address, date of birth, emergency contact information, medical history (for physical therapy), fitness goals, and training history.

  • Payment information processed securely through third-party platforms such as Stripe or JaneApp. We do not store complete credit card details.

  • Technical data such as IP address, browser type, and device information, along with cookies and analytics data to improve site performance.

  1. How We Use Your Information
    Your information may be used to:

  • Deliver and personalize training and physical therapy services.

  • Communicate with you regarding appointments, progress, or updates.

  • Process payments and manage accounts.

  • Maintain medical or training records as required by law.

  • Improve our website, applications, and overall client experience.

  • Comply with professional and legal obligations.

  1. How We Share Information
    We do not sell or rent personal information. We may share data only to:

  • Process payments through secure third-party vendors.

  • Coordinate care or send reports with your consent.

  • Comply with legal or professional requirements.
    All partners and vendors are required to protect your confidentiality.

  1. HIPAA and Health Information
    For services provided under Exerclinic Physical Therapy & Performance PLLC, some data may be considered Protected Health Information (PHI) under HIPAA. We use encrypted and HIPAA-compliant systems, such as JaneApp, to protect this information.

  2. Data Storage and Security
    We use encryption, password protection, and limited access to safeguard your data. Although we take strong precautions, no system can guarantee 100% security.

  3. Your Rights
    You may request access, correction, or deletion of your personal information, or withdraw consent where applicable. To exercise these rights, contact us at info@exerclinic.com.

  4. Cookies and Analytics
    Our website uses cookies to improve performance and analyze site usage. You can adjust your browser settings to disable cookies.

  5. Third-Party Links
    Our website and app may contain links to external sites. We are not responsible for the privacy practices of those sites.

  6. Contact Information
    Exerclinic Performance Training LLC
    Exerclinic Physical Therapy & Performance PLLC
    Email: exerclinic@gmail.com
    Website: www.exerclinic.com
    Location: Buffalo, New York

  7. Updates to This Policy
    We may update this Privacy Policy periodically. The most recent version will always appear on this page.